Privacy Policy

Effective Date: February 2024

At TrueForm (“we,” “our,” or “us”), we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.trueform.com (the “Site”) or make a purchase from us.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

When you make a purchase, create an account, or sign up for our newsletter, we may collect the following personal information:

• Name
• Email address
• Shipping and billing address
• Payment information (e.g., credit card details)
• Phone number
• Other information you provide during checkout or account creation

b. Non-Personal Information

We may also collect non-personal information, such as:

• Browser type
• IP address
• Device type
• Browsing behavior on our Site

2. How We Use Your Information

We use your personal information in the following ways:

a. To Process Transactions

We use your personal and payment information to process your purchases and provide order confirmations, shipping details, and customer support.

b. To Improve Our Services

We analyze non-personal information to improve our Site, enhance user experience, and ensure our services meet customer needs.

c. Marketing and Communications

With your consent, we may use your contact details to send promotional emails, special offers, and product updates. You can opt out of these communications at any time by clicking the “unsubscribe” link in any marketing email.

d. Fraud Prevention

We may use your information to prevent fraudulent transactions, monitor against theft, and protect our business and customers.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

a. Service Providers

We share your information with trusted service providers who help us operate our business (e.g., payment processors, shipping partners, and marketing tools). These providers are required to protect your information in accordance with this Privacy Policy.

b. Legal Obligations

We may disclose your information if required by law or in response to valid legal requests from law enforcement or government authorities.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your personal information, subject to certain conditions.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at [Insert Email Address].

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. Cookies help us personalize your experience, remember your preferences, and improve our services.

You can choose to disable cookies through your browser settings, but note that some features of the Site may not function properly without cookies.

6. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@trueformshapes.com
Phone Number: +1 986 689 437